Restaurant Rantings

Happy fall everyone! Here goes my first post being the newest member to

the Fogelman Management Group. I have recently transitioned from the

restaurant industry and can say after ten years of dealing with everything

from a-z that I am happy to start something new! However, I still have

compassion for those in the industry. So lets discuss a little etiquette

about a meal out. 

Lets start with the parents. Now you would think this would be a widely

known thing when going out to eat with children but let me tell you, it

isn?t. WATCH YOUR KIDS! As hard as this may sound, just do it. There is

nothing worse than walking around with a full tray of drinks or food

(possibly YOUR meal) and a kid running across your path, then what happens

but you lose everything on that tray! Also, we understand kids are

messy- let me rephrase that, EXTREMELY messy! We know! Most servers

have kids too! But please, if they have to do construction to pick up

after your kids, you better make sure you compensate them. 

Don?t get me wrong; I know that having children is hard work! But they

aren?t getting paid to baby sit and clean house! They are there to give

you the best FOOD and DRINK service possible. 

Another point of etiquette would be respect. The ?server? is defined as

someone or something that provides a service or a commodity. This does not

by any means mean they are your lesser half, pee-on, no good servant. A

servant is not what they are, they are there to provide you with their

help and deserve respect. A rude customer will get nowhere if they have no

reason to be rude in the first place. That looks bad on you as a customer

and might even provide you with worse service than you should get.

Remember the saying ?don?t bite the hand that feeds?? All I?m saying is

that you should really think about how you treat the people who handle

your food. 

Have you ever heard of the verbal tip? These people are the type that will

let their server know over and over how great they are and how amazing

everything was during their time at the restaurant but then what happens?.

A not-so-special cash tip is left. How unfair is that? By you verbally

rewarding a server over and over again, this does not excuse you from

leaving a good tip. If anything, it?s misleading!

The other type of customer you do not want to be is the ?five finger

discount? customer. This is the type of person who is looking for ANYTHING

to get them a freebie. The absolute worst is when a customer eats the

entire meal and then proceeds to say everything was awful. Really? These

people should probably just stay home.

Just a few things to keep in mind while going out to eat!

This was fun! We?ll do it again soon!

Until next time, Your newest member to the staff

-Leshia Ogilvie